AFTER-SALES SERVICE
- 'ROUND THE GLOBE - 'ROUND THE CLOCK
You get more from us than just the production and delivery of the best possible solution.
Global partner network
ACTA provides full after-sales service – directly from us and via our network of more than 35 agents and partners around the world. We commission the equipment on-site and view after-sales service as an integrated part of being a global engineering company.
We are always available
Our Service Department is always available with experienced technicians and original spareparts.
Quick help is at hand when you need it. We are only a phone call away and we quickly find the most optimal way to service the products and make them operational again.
Through extended co-operation with our OEM supplying partners, we deliver the right spare parts quickly and we get the job done!
Go to our Contact page to find the contact nearest to you.
ACTA MANAGEMENT SYSTEM
Go directly to the Management System https://www.acta.dk
Download the manual for the Management System
manual for Service Technician (pdf 772 Kb)
The advantages for the owners of ACTA equipment
Our service set-up offers a number of advantages to the owners of the many ACTA products installed world-wide:
- Access to a network of certified after-sales service partners worldwide under the CSP (Certified Service Partner) concept. This ensures a consistent quality of service for ACTA products, regardless of geographical location
- 1 or 5-year service check and overhaul will increase the reliability of the ACTA products and this will help you avoid off-hire periods
- A number of cost-models for the service concept are available to you, making it possible to select the service model that fits the size and age of your fleet in the best possible way
- Different levels of documentation and test certificates are available to the owners of the products, ensuring that they get their money's worth
- It is possible to negotiate service contracts at the same time as the purchase of our equipment, making the whole package available as one integrated offering of a life-long companionship with ACTA products
Click here to download our Service and Spare Parts brochure.
